Ceti Harness/Overview
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The intelligence layer for your business

Automate your customer chats. Understand your buyers better. Drive your growth.

Ceti connects to WhatsApp, Instagram, Messenger, and your website. It replies instantly, books appointments, learns and understands what makes your customers buy, and improves how it closes with every conversation. You take the evening off.

✓ Replies in seconds, day and night✓ WhatsApp, Instagram, Messenger & web✓ One-tap human takeover
See Ceti handle it
Live AI, loaded with our own pitch and product facts. Connect yours, and it answers with your prices and policies instead.
Live AI
Ceti: I'm Ceti, running on our own business so you can see how this works. Ask me what happens when a customer messages at midnight, how I learn your prices, whether you can take over a chat, or what it costs.
Platform Advantages

What you get from Ceti

Here is what happens when you plug Ceti into your business:

01

A Unified Inbox

WhatsApp, Instagram, Messenger, and your website, are all routed into one clean, manageable dashboard.

02

24/7 Automated Responses

Near instant replies that use your real business documents and pricing, day or night.

03

Frictionless Booking

Ceti captures leads and secures appointments before the buyer loses interest.

04

Actionable Chat Intelligence

Every night, Ceti analyzes the day's chats to better understand customer behavior, and how to improve on the next day.

05

Briefs

Wake up to clean summaries of every conversation, and briefs showing you exactly what your customers are asking for and what they care about most.

How it works

Set up once, then it runs without you

01

Connect your channels

Link WhatsApp, Instagram, or Messenger with one authorization, or paste a single line onto your website. Most people finish in under ten minutes.

02

Teach it your business

Point Ceti at your website and upload price sheets, menus, or brochures. It builds its own notes from your material and quotes your rules, never guesses.

03

Step away

From then on, questions get answered, ready buyers get booked in, and each morning shows you what happened overnight.

Simple pricing

Transparent pricing · Immediate activation · Cancel whenever

Starter$19/mo

For solo businesses getting started with automated replies.

  • ✓ 300 conversations / mo
  • ✓ Web chat widget + one messaging channel
  • ✓ Appointment booking
  • ✓ 2 deep insight runs / mo
Choose Starter
Growth$49/mo

Every channel covered, with reports while you sleep.

  • ✓ 1,500 conversations / mo
  • ✓ WhatsApp, Instagram, Messenger & web
  • ✓ Nightly Dream Mode reports
  • ✓ Media library: send brochures mid-chat
  • ✓ One-tap human takeover
Get Started with Growth
Enterprise$99/mo

High volume, unlimited analysis, direct support.

  • ✓ Unlimited conversations
  • ✓ All channels
  • ✓ Unlimited insight runs
  • ✓ Priority support
Choose Enterprise
Your data stays yours

Privacy Policy & Terms of Service

Strict multi-tenant isolation, no ad monetization, GDPR and Meta Platform compliance.

Data isolation

Customer transcripts are encrypted in transit and at rest with strict multi-tenant isolation. We never train public models on private user data.

Read Data Governance Policy →
Official platform integrations

Built on official Meta APIs for WhatsApp Business, Messenger, Instagram DM, and Google Identity Services. Minimal scopes requested.

Read Acceptable Use Terms →
Delete anytime

Subscribers and end-users can request complete erasure of conversation histories and knowledge assets at any time.

Data Deletion Guide →

Frequently Asked Questions

How does Ceti learn my business details and pricing?

Ceti reads your website pages and any documents you upload, like price sheets, menus, or policy PDFs. Everything goes into private notes that only your assistant uses. You can edit or delete any of it in the Knowledge Studio.

Can I take over conversations when a human touch is needed?
Which messaging apps are supported?
Do I need coding skills to set this up?
Will it make things up about my business?

Put tonight's messages on autopilot

Set up once. Then every question gets answered, ready buyers get booked, and mornings show you exactly what happened while you were away.

Get Started with Ceti →